Bose QuietComfort Headphones

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Q U I E TC O M F O RT 4 5  

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• ALL HEADPHONE INSTRUCTIONS & USER MANUALS
• Bose

Bose QuietComfort Headphones Overview

Summary of Contents

• Page 1: Page 1
• Page 2: IMPORTANT SAFETY INSTRUCTIONS Please read and keep all safety, security, and use instructions. Do not use this apparatus near water. Clean only with a dry cloth. Refer all servicing to qualified personnel. Do NOT use the headphones at a high volume for any extended period to avoid hearing damage.
• Page 3: IMPORTANT SAFETY INSTRUCTIONS Contains small parts which may be a choking hazard. Not suitable for children under age 3. This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device. To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture. Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product. If the battery leaks, do not allow the liquid to come in contact with the skin or eyes. If contact is made, seek medical advice.
• Page 4: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment. This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. According to “Management Regulation for Low-power Radio-frequency Devices,” any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristics without permission.
• Page 5: DON’T attempt to remove the rechargeable lithium-ion battery from this product. Removal of the rechargeable lithium-ion battery should be conducted only by a qualified professional. Please dispose of used batteries properly, following local regulations. This table is prepared in accordance with the provisions of SJ/T 11364. O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.
• Page 6: REGULATORY INFORMATION The serial and model numbers are located inside the earcup under the scrim. Please keep your receipt with your owner’s guide. This product is capable of receiving security updates from Bose automatically when connected to the Bose app. Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge. Bose, Bose Home Speaker, the B logo, Bose Smart Soundbar, Bose Smart Speaker, Bose Soundbar, QuietComfort, and SimpleSync are trademarks of Bose Corporation.
• Page 7: LICENSE DISCLOSURES The following license disclosures apply to certain third-party software packages used as components in the product. Package: FreeRTOS The FreeRTOS package is subject to the license terms reprinted below: MIT License. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files to deal in the Software without restriction. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. Package: Nanopb The Nanopb package is subject to the license terms reprinted below: Zlib License. This software is provided ‘as-is’, without any express or implied warranty. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely. Package: Mbed TLS 2.16.1 The Mbed TLS package is subject to the license terms reprinted below: Apache License Version 2.0, January 2004.
• Page 8: Definitions of key terms related to the License, including \"Licensor,\" \"Legal Entity,\" \"You,\" \"Source,\" \"Object,\" \"Work,\" \"Derivative Works,\" \"Contribution,\" and \"Contributor.\" Grant of Copyright License allows You to reproduce, prepare Derivative Works, publicly display, perform, sublicense, and distribute the Work. Grant of Patent License permits You to make, use, sell, and transfer the Work, limited to patent claims that are necessarily infringed by Contributions. Patent licenses terminate if You initiate patent litigation alleging infringement related to the Work or Contributions.
• Page 9: Redistribution allows reproduction and distribution of copies of the Work or Derivative Works with specific conditions. You must provide a copy of the License to recipients of the Work or Derivative Works. Any modified files must carry prominent notices indicating changes made. The License does not grant permission to use the Licensor's trademarks except for descriptive purposes. The Work is provided \"AS IS\" without warranties or conditions of any kind.
• Page 10: Accepting warranty or additional liability may involve offering support or charging a fee. You act only on your own behalf and must indemnify each Contributor for any liability incurred. Software distributed under the License is provided on an \"AS IS\" basis, without warranties or conditions. You may obtain a copy of the License at the specified URL. See the License for specific language governing permissions and limitations.
• Page 11: WHAT’S IN THE BOX BOSE APP HEADPHONE CONTROLS SHORTCUTS NOISE CANCELLATION
• Page 12: BLUETOOTH CONNECTIONS Connect using the Bluetooth menu on your mobile device. Disconnect a mobile device. Reconnect a mobile device. Identify connected mobile devices. Switch between two connected mobile devices. WIRED CONNECTIONS Connect the audio cable. BATTERY Charge the headphones. Charging time. Hear the battery level. HEADPHONE STATUS Bluetooth status. Battery status. Charging status. CONNECT BOSE PRODUCTS Connect a Bose Smart Speaker or Soundbar. Compatible products. Connect using the Bose app.
• Page 13: CARE AND MAINTENANCE Store the headphones Clean the headphones Replacement parts and accessories Limited warranty TROUBLESHOOTING Try these solutions first Other solutions Restore the headphones to factory settings
• Page 14: WHAT’S IN THE BOX Confirm that the following parts are included: Carry case Bose QuietComfort 45 headphones USB Type-C® cable 3.5 mm to 2.5 mm audio cable NOTE: If any part of your product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service.
• Page 15: The Bose app allows setup and control of headphones from mobile devices. You can manage Bluetooth connections and headphone settings through the app. Choose your voice prompt language and access new features via updates. If you have a Bose account for another product, you can add the headphones to that account. Follow the app instructions to download and set up the Bose app.
• Page 16: HEADPHONE CONTROLS Multi-function button Power/Bluetooth switch Volume up Volume down
• Page 17: POWER ON On the right earcup, slide the Power/Bluetooth switch to the right. A voice prompt announces the battery level, and the status light glows according to the current charge level. The standby timer conserves the battery when the headphones are not being used. To set up and customize the standby timer, use the Bose app.
• Page 18: POWER OFF Slide the Power/Bluetooth switch to the left. When the headphones are powered off, noise cancellation is disabled.
• Page 19: The headphone controls are located on the back of the right earcup. Volume up, Volume down, Multi-function button. Press the Multi-function button to Play/Pause. Double-press the Multi-function button to skip forward. Triple-press the Multi-function button to skip backward.
• Page 20: HEADPHONE CONTROLS The Multi-function button is located on the back of the right earcup. The Action button is located on the back of the left earcup. Answer/End a call by pressing the Multi-function button. Decline an incoming call by pressing and holding the Multi-function button for 1 second. Mute/Unmute a call by double-pressing the Action button while on a call.
• Page 21: HEADPHONE CONTROLS The Action button allows you to quickly and easily switch between noise cancelling modes. The Action button is located on the back of the left earcup. To switch between Quiet Mode and Aware Mode, press the Action button. For information about noise cancelling modes, see page 24.
• Page 22: A shortcut enables you to quickly and easily access functions. By default, accessing battery level is enabled. Press and hold the Action button to use your shortcut. To change or disable your shortcut, use the Bose app.
• Page 23: Spotify Tap is designed for easy music playback with simple gestures. To use Spotify Tap, set it as a shortcut in the Bose app and ensure the Spotify app is updated. Press and hold the Action button to play a recommendation based on your listening taste. Press and hold the Action button again for the next personalized recommendation.
• Page 24: Noise cancelling reduces unwanted noise, providing a clearer and more lifelike audio performance. You can choose between two pre-configured noise cancelling modes — Quiet or Aware — or create up to two of your own custom modes. Quiet Mode allows you to block out distractions using the highest level of noise cancellation. Aware Mode provides full transparency and allows you to hear your surroundings while enjoying your audio. To change the noise cancelling mode, press the Action button.
• Page 25: You can use the headphones to access voice control on your mobile device. To access voice control, press and hold the Multi-function button for 1 second. The Multi-function button is located on the back of the right earcup. You can’t access voice control while on a call.
• Page 26: - You can store up to eight devices in the headphone device list, and the headphones can be actively connected to two devices at a time. - You can play audio from only one device at a time. - For the best experience, use the Bose app to set up and connect your mobile device. - Slide the Power/Bluetooth switch to the right and hold for 3 seconds to initiate connection.
• Page 27: Enable the Bluetooth feature on your device. Select your headphones from the device list. Look for the name you entered for your headphones in the Bose app. Once connected, you hear “Connected to <device name>,” and the status light glows solid blue for 10 seconds.
• Page 28: DISCONNECT A MOBILE DEVICE To disconnect your mobile device, use the Bose app. RECONNECT A MOBILE DEVICE When powered on, the headphones try to reconnect with the two most recently-connected devices. CONNECT ANOTHER MOBILE DEVICE The headphones can be actively connected to up to two devices at a time (multi-point connection). IDENTIFY CONNECTED MOBILE DEVICES Slide the Power/Bluetooth switch to the right and release to hear which device is currently connected.
• Page 29: Bluetooth connections allow switching between two connected mobile devices by pausing audio on one and playing on the other. Headphones receive phone calls from both devices, regardless of which is playing audio. To reconnect a previously connected device, slide the Power/Bluetooth switch and listen for the device name. A newly-connected device replaces the second device if two are already connected. To clear the headphone device list, hold the Power/Bluetooth switch for 15 seconds and delete the headphones from mobile device Bluetooth lists.
• Page 30: CONNECT THE AUDIO CABLE Use the 2.5 mm to 3.5 mm cable to connect a non-wireless device or to continue using the headphones if the battery is depleted. Connect the cable into the 2.5 mm port on the left earcup. Connect the other end of the cable into the 3.5 mm port on your device. You can use the headphones powered on or off when the audio cable is connected.
• Page 31: Charge the headphones by connecting the USB cable to the USB-C port on the right earcup and a USB wall charger. The status light blinks white while charging and glows solid white when fully charged. The headphones do not play audio while charging, which takes up to 2.5 hours. A voice prompt announces the battery level each time the headphones are powered on. To visually check the battery, refer to the status light on the right earcup.
• Page 32: The status light is located on the right earcup. Shows the Bluetooth connection status. Blinking blue indicates ready to connect. Solid blue (10 seconds) indicates connected. Solid white indicates medium to full charge.
• Page 33: Charging status indicates the current state of the device's battery. Light activity shows different charging states: blinks white for charging begins, solid amber for charging, and solid white for full charge. Update and error status provides information on software updates and errors. Light activity for updates includes fast blinking white for 10 seconds, slow blinking white for 30 to 60 seconds, and blinking amber and white for errors.
• Page 34: CONNECT BOSE PRODUCTS Using SimpleSync™ technology, you can connect the headphones to a Bose Smart Soundbar or Bose Smart Speaker for a personal listening experience. Benefits include independent volume controls on each product and the ability to hear music clearly from the next room. SimpleSync™ technology has a Bluetooth range of up to 30 ft (9 m), with walls and construction materials potentially affecting reception. You can connect the headphones to any Bose Smart Speaker or Bose Smart Soundbar. Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker, and note that you can connect the headphones to only one product at a time.
• Page 35: Use the Bose app to reconnect the headphones to a previously-connected compatible Bose product. Your soundbar or speaker must be within range (30 ft or 9 m) and powered on. If the headphones don’t reconnect, see “Headphones don’t reconnect to a previously-connected Bose Smart Soundbar or Speaker” on page 41.
• Page 36: CARE AND MAINTENANCE STORE THE HEADPHONES The earcups rotate for easy, convenient storage. Place the headphones flat into the case. Make sure to power off the headphones when not in use. Before storing the headphones for more than a few months, make sure the battery is fully charged.
• Page 37: CARE AND MAINTENANCE CLEAN THE HEADPHONES Wipe the outside surfaces with a soft, dry cloth. Don’t allow moisture to get inside the earcups. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. LIMITED WARRANTY Your headphones are covered by a limited warranty.
• Page 38: CARE AND MAINTENANCE The serial number is located inside the right earcup under the scrim. To view the serial number, grab the scrim at the top edge and gently peel it away. CAUTION: Be careful not to press down on or remove any other components inside the earcup as this could damage the headphones.
• Page 39: TRY THESE SOLUTIONS FIRST If you experience problems with your headphones, check the state of the status light, charge the battery, increase the volume, and try connecting another mobile device. If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. Headphones don’t power on: Charge the battery, disconnect the back-up audio cable, and disable and re-enable the Bluetooth feature on your mobile device. Headphones don’t connect with your mobile device: Delete your Bose QuietComfort 45 headphones from the Bluetooth list, move your mobile device closer, and clear the connected devices list. Battery won’t charge: If exposed to extreme temperatures, let the headphones return to room temperature before trying to charge again.
• Page 40: TROUBLESHOOTING Power on the headphones and charge the battery. Check the state of the status light. Slide the Power/Bluetooth switch to the right and release to hear the connected device. No sound: Use a different music source and ensure devices are within range. Poor sound quality: Move your mobile device closer to the headphones and secure the ends of the back-up audio cable. Action button doesn’t change the noise cancelling mode: Make sure your headphones are powered on and use the Bose app to change the mode.
• Page 41: Headphones don’t connect to a Bose Smart Soundbar or Speaker. Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker. Headphones don’t reconnect to a previously-connected Bose Smart Soundbar or Speaker. Use the Bose app to connect the headphones to a compatible Bose product. Download the Bose app and run available software updates for delayed audio issues.
• Page 42: A restore to factory settings can clear all settings and return the headphones to their original out-of-box state. Restoring to factory settings is only recommended if you are having issues with the headphones, or you have been instructed to do so by Bose customer service. Remove the headphones from the Bluetooth list on your device. Slide the Power/Bluetooth switch to the right and hold while pressing and holding the Action button for 30 seconds. When the rest is complete, the LED indicator slowly blinks blue, indicating the headphones are now in their original out-of-box state.
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